There is no charge to replace a faulty or damaged meter. However, if you change your mind or if the meter is found not to be damaged or faulty, an admin charge may apply for this service.



We can only accept meter requests from the owner of the property. If you are not the owner/landlord of the property please speak to your landlord to raise this request.

Your postal address (if different from above)

Availability

We will normally contact you by telephone. Please indicate when you are NOT available for a survey








Faulty meter details










Terms and conditions

We will not reveal the personal information you provide in this form to third parties. We will securely store and use your data for the purposes intended by this form and to administer and enhance our site and our service.

Please note, that if your water and sewerage services are provided by separate retailers, you may need to contact each retailer to raise this request.