Are you paying into the right account?

Please ensure you're paying into the correct bank account, our details are:

Account number: 00220418

Sort code: 30-00-00

Account name: PENNON WATER SRVCS

Please quote your full 10-digit customer number when making payment. This will help us allocate your payment to your account promptly. You can find your customer number, made up of an eight-digit account number and two-digit schedule number, at the top of your bill.

If you're having problems paying, please call us as soon as possible on 0330 123 0205. We’re here to help.

Additionally, please check that you are using our correct VAT number. Our number is 312 6924 16. VAT is charged on water supplied to industrial users. Customers must inform us of their Industrial Standard Industrial Classification (SIC) to ensure VAT compliance.

For more information on VAT regulations, click here. If you have specific questions, check out our VAT FAQs for detailed guidance.

Pay online

You can make a one off payment to your Source for Business account using this simple online form. You will need to provide your 10-digit customer number, found at the top of your bill.

Pay online

Pay by phone

Pay your bill with our automated payment line. Make sure you have your 10-digit customer number to reference before making the call.

Pay by phone

Sign up to Direct Debit

Payment via DD will save you time in processing invoices, whilst assisting your cash flow by spreading your payments. It's secure and protected by the DD Guarantee.

Sign up to direct debit

By post

Fill in the payment slip on your bill and send it with your cheque made payable to:

Source for Business
PO Box 5004, Lancing, BN11 9BG

At a bank

Please take your bill with you. If paying by cheque, make it payable to Source for Business.

Please write your 10-digit customer number on the back of the cheque. You can find this at the top of your bill.

You can also pay using your bank or building society's online banking services if they offer them.

 

PayPoint

If you have an instalment plan with payment slips, you can use your nearest PayPoint outlet.

PayPoint outlets are conveniently found in places such as newsagents, garages, off licences and corner shops.